Roku Error Code 014 is a common error that will appear on Roku when you are unable to connect to the internet. So, if you are looking to clear the error, this is the article for you.
Why Does Roku Error Code 014 Appear
Below are the major reasons for Roku Error Code 014.
- Incorrect wifi password
- The router is placed far away from the device.
- Poor network signal
- The intrusion of VPN and firewall
- Incorrect network settings
7 Ways to Fix the Roku Error Code 014
The following section contains the 7 best troubleshooting methods that will help you in fixing the Roku Error Code 014.
1. Make Sure to Input the Correct Wifi Password
If you are unable to connect to the internet on your Roku, the first thing you need to check is your wifi login details. You might have entered the incorrect username and password. So if you cannot fix the issue, make sure to enter the correct login credentials. After that, try to connect wifi to Roku.
Tip: If the issues are not fixed, move on to the 2nd method.
2. Place the Router Near your Roku Device
Sometimes you may receive a poor wifi signal if you have placed the Router far away from your Roku. So, try placing the Router near your Roku. If that doesn’t fix the issue, try connecting your Roku to an ethernet cable.
Tip: You can move on to the 3rd method if you can’t fix the issue.
3. Restart your Router
If the error doesn’t disappear even after using an ethernet cable, you need to restart your router. Unplug the cables from your router and wait for some time. After a few seconds, connect the cables and try connecting your Roku to the internet.
Tip: Get to the 4th method if the error code still appears on your device.
4. Check Other Devices
Make sure other devices like your smartphone at your home are connected to the internet. If other devices are connected, then the problem is with your Roku. If other devices are not connected, you need to troubleshoot your router to fix the internet connectivity issues on your Roku.
Tip: Try using the 5th method if you can’t find the fix.
5. Disable VPN and Firewall
If you use a VPN, firewall, or any other third-party app, you need to disable it on your device. Using such third-party apps may lead to a local network error. Once you disable it, connect your device to the network again.
Tip: Check out the 6th method to clear the Roku Error Code 014.
6. Restart Roku
Restarting your Roku device will sort out all the local network issues. So follow the below steps to restart Roku.
1. Press the Home button on your Roku remote.
2. Select the Settings option from the Roku home screen.
3. Choose System and tap the System Restart option.
4. Pick Restart from the sub-menu.
5. Finally, click Ok to restart your Roku device.
7. Get Roku Customer Support
If you have tried all the above fixes and couldn’t fix the issue still, you can get help from Roku customer support. We hope they will give you a clear solution for the issue you are currently facing.
Frequently Asked Questions
If your Roku device is not accepting the wifi password, make sure you are using the correct password. After that, try restarting your router.