Roku Error Code 011 is one of the typical errors that won’t allow the users to install the software updates on their device properly. But these issues can be fixed easily with basic troubleshooting methods.
Why Roku Error Code 011 Occurs
The following are the reasons why the Roku Error Code 011 occurs:
- Slow internet speed
- Cannot connect to the update server
- Some bugs on your Roku device
6 Easy Troubleshooting Methods to Fix Roku Error Code 011
The following are the troubleshooting methods that will help you in fixing the Roku Error Code 011.
1. Give it Some Time
If the error code 011 appears, just wait for a few seconds. After some time, try again to update your Roku device. If the problem is fixed, you can start using your Roku device. If the error code doesn’t disappear, you can move on with the next troubleshooting method.
2. Reconnect to Wifi network
If your Roku device is not connected to the internet, you need to connect it again to the home network. You can connect your device to the internet using an ethernet cable or connect wirelessly. When you connect through an ethernet cable, your Roku device will connect to your home network automatically.
If trying to connect wirelessly, you need to select your wifi network from the wifi network list. If you are unable to find the network, scan again to see all the networks and choose your wifi network. Once selected, enter the password and tap connect to connect Roku to a wifi network.
3. Restart Router
If you are unable to connect your device to the internet, restart your router to fix the issue. Unplug the cables from the router and wait for some time. After a few seconds, connect the cables again, and connect your device to the internet. If you are unable to fix the error code, you can try the next troubleshooting method.
4. Restart Roku
When you are unable to fix the error that is displayed on your Roku TV screen, you can try restarting your Router. Restarting your device will fix all the minor bugs on your device. To Restart Roku, you can follow the below steps.
1. Navigate to Settings from your Roku home screen.
2. Tap System and select System Restart.
3. Click Restart to restart your Roku device.
4. Hit the Ok button to confirm the process.
Now, check if you can update your Roku. If it still can’t be done, move on to the next troubleshooting method.
5. Reset Roku
If restarting your Roku doesn’t fix the software update issues, as a last resort factory reset your Roku. After this process, all the Settings on your Roku will be restored to default.
1. Go to Settings from the Roku home screen.
2. Next, select the System option.
3. Scroll down and choose Advanced System Settings.
4. Now, choose the Factory Reset option.
5. Enter the PIN displayed on your Roku and hit the OK button.
6. After that, hit the Start factory reset button.
Once the factory reset process completes, you need to set up your Roku device once again. After that, try updating your Roku device’s firmware to the latest version.
6. Contact Roku Support
If factory resetting your Roku didn’t help the cause, you need to contact Roku support and explain the problem. You will get solutions from the Roku support team as soon as possible.
That’s all, guys! Now, with these troubleshooting methods, you can easily fix the Roku Error Code 011.