Roku is one of the best streaming services available in the market. If you are using Roku frequently to stream movies and other entertainment videos, you might have seen this error code 009 at least once. Error code 009 appears when your Roku device is having issues connecting to the internet. In that scenario, you can’t access the Roku Channel Store or open any channels to stream your favorites. However, you can fix the Roku error code 009 in simple ways.
What Are the Reasons for Roku Error Code 009
We have listed the common reasons for Roku Error Code 009:
- Roku is not connected to the internet
- Doesn’t have a stable internet connection
- Power and Internet Cables are not connected properly
- DNS Cache and Device Configuration
Roku Error Code 009: All Possible Fixes
The following are the fixes you can try to eliminate the Roku error code 009.
8. Restart Roku
10. Reset Roku
1. Check Other Devices
Roku error code 009 appears due to internet connectivity issues. So, the first thing you have to do is make sure that other devices at your home are connected to the internet. If other devices are connected to the internet, then the problem is with your Roku device. But if the other devices at your home are not connected, then the problem is with your internet connection.
2. Check the Power and Internet Cables
Sometimes the power and internet cables connected to your device may be disconnected without your knowledge. So connect the cables properly, or if you find any damage to the connected cables, you need to replace them with new ones.
3. Restart your Modem or Router
The next fix you could try is to restart your modem or router. Unplug the cables from your device and wait for some time. After a few seconds, plug in the cables and connect your Roku to the internet to fix the error code 009.
4. Use an Ethernet Cable
Instead of connecting your Roku device to wifi with a router, you can use an ethernet cable and connect it directly from your modem or router as an ethernet cable will give you a fast and stable internet connection.
5. Contact Internet Service Provider
You need to contact your service provider and ask if your connection has any limitations on streaming services and devices that stop your device from connecting to the internet.
6. Reset Network Connection
If the error code 009 still exists, you need to reset your network connection. Resetting the network will remove all the connection data from your device. After resetting, you need to connect your device to a new connection. To reset, follow the below steps.
Navigate to Settings >> select System >> choose Advanced System Settings >> tap Network Connection Reset >> Reset Connection.
7. Use Another Wifi Network
If you have an alternative wifi network for backup purposes, you can connect with that for temporary relief. But if it still doesn’t fix the issue, you can check out the following troubleshooting methods for a permanent fix.
8. Restart Roku
If there is no internet connectivity issue, you need to try restarting your Roku to fix the Roku Error Code 009. For that, go to Settings >> choose System >> click System Restart >> tap Restart.
9. Clear Cache on Roku
The next troubleshooting method you can try is to clear the cache on Roku. To clear the cache, press the Home button 5 times, the up button 1 time, the rewind button 2 times, and the fast forward button 2 times on your Roku remote. After completing the process, you can check if the error code 009 disappears now.
10. Reset Roku
Factory resetting your device will make your device factory default. To factory reset Roku, press the Home button on your Roku remote>> select Settings >> click System >> tap Advanced System Settings >> hit Factory Reset >> choose Start Factory Reset.
11. Get Support from Roku
If none of the above fixes help you to fix the problem, you can contact the Roku support team and ask for solutions. The Roku support team will be ready to clear your queries always.
That’s all, guys! With these methods, you can easily connect Roku back to the internet and re-stream your favorite movies and TV shows.