In recent times, Roku users have been experiencing streaming issues on Hulu. The cause of this issue is still unknown. However, you can easily fix the Hulu not working on the Roku issue with basic troubleshooting methods.
Why is Hulu Not Working on Roku
The following are the possible reasons why the Hulu app is not working on your Roku.
- Weak internet connection
- Outdated version of the Hulu app
- Hulu server issues
- Roku compatibility issues
Working Methods to Fix Hulu Not Working on Roku
You need to try the troubleshooting methods one by one to fix the Hulu not working on Roku.
Solution 1 – Check your Device Compatibility with Hulu
If Hulu is not working on Roku, the first thing you need to check is whether your device is compatible or not. Because some of the TCL and Hisense Roku TVs don’t support Hulu. You can check your Roku device model by following the below steps.
1. Navigate to Settings on Roku.
2. Scroll down and select the System option.
3. Select About to find your Roku model.
Hulu Supported Roku Models:
- Roku Express and Express+
- Roku Premiere and Premiere+
- 4K Roku TV
- Roku 3 and Roku 4
- Roku Streaming Stick-model 3500 or above
- Roku 2- model 4210
- Roku Ultra
- Roku TV
Solution 2 – Check the Internet Connection
If your Roku device is compatible with Hulu and it is still not working, you need to check the network connection on Roku.
1. Navigate to Settings on Roku.
2. Select the Network option on the next screen.
3. Tap Check Connection to check your internet connection.
If you find any issues with the internet connection, you need to restart your router or modem.
Solution 3 – Use Hulu on Other Devices
Use your Roku device on any other device to check if the problem is with your Roku device or Hulu. If Hulu is working on other devices problem is with your Roku. If not, the Hulu server might be down. Go to the Downdector website to check if the Hulu server is down. As expected, if the server is down, you need to wait till it gets back.
Solution 4 – Update Hulu
The next fix is to update Hulu on your Roku device. Using the outdated version of Hulu may lead to these types of issues.
1. Press the Home button on your Roku remote to launch the Roku home screen.
2. Go to the channels grid and choose the Hulu tile.
3. Next, press the Asterisk (*) button on your Roku remote.
4. Choose the Check for updates option from the pop-up menu.
5. Now, your Roku will check for any possible updates available. If any update is found, the Hulu app will be updated automatically.
Solution 5 – Restart Roku
Restarting your Roku device will clear all the bugs. Also, doing this can help you in solving the issues with the Hulu app.
1. Navigate to Settings on your Roku device.
2. From Settings, choose the System option.
3. Scroll down and select the System Restart option.
4. Hit the Restart button to restart your Roku device.
After this, check if the issues with the Hulu app are solved or not.
Solution 6 – Uninstall Hulu and Install the App Again
If Hulu is not working after updating the app, you need to delete the channel and add it again. This will help you in removing the bugs on the Hulu app.
1. Go to the channel’s grid from the Roku home screen.
2. Press the Asterisk (*) button on your Roku remote.
3. Choose the Remove Channel option to remove Hulu from your device.
4. Confirm the selection if required and uninstall the Hulu app.
Next, you can add Hulu from the Roku Channel Store.
Solution 7 – Clear Cache on Roku
The next fix you could try is to clear the cache on Roku. The bunch of caches stored on your Roku can also be the reason why the Hulu app is not opening up. This can be easily solved by clearing the cache on Roku.
Solution 8 – Update Roku Firmware
Sometimes, the Hulu app may not work for you because of the outdated Roku device. So, update your Roku to the latest version to fix the issue.
1. Go to Settings from the Roku home screen.
2. Next, choose the System option.
3. Navigate to and select the System option.
4. Choose the System Update option.
5. Hit Check Now, and your Roku device checks for any latest update available. If an update is found, it will be automatically downloaded and installed automatically.
In case you can’t find the fix even after following all the troubleshooting methods, you can contact the Roku Support and Hulu support team to fix the issue.
